Shipping policy

Thank you for shopping at Rusher's Flip Flop Online Store! We strive to provide you with the best shopping experience and ensure that your orders are delivered in a timely and efficient manner. This Shipping Policy outlines important information regarding shipping, delivery, and related matters.

1. Order Processing: a. Once you place an order, our team will process it within 1-2 business days. b. During peak seasons or promotional periods, there may be slight delays in order processing. We appreciate your patience during such times.

2. Shipping Methods and Delivery Options: a. We offer various shipping methods to cater to your needs, including standard shipping and expedited shipping. b. The available shipping options will be presented to you during the checkout process. c. Delivery times and costs will vary depending on your location and the selected shipping method. d. Please note that we currently offer shipping within the United States only. We apologize for any inconvenience caused to international customers.

3. Shipping Costs: a. The shipping cost will be calculated based on the weight of your order, shipping method, and your delivery address. b. The exact shipping cost will be displayed during the checkout process before you complete your purchase. c. We may offer free shipping promotions for orders that meet certain criteria. Keep an eye out for any ongoing promotions or discount codes.

4. Tracking Your Order: a. Once your order is shipped, we will provide you with a tracking number and a link to track your package. b. You can access the tracking information through your Rusher's Flip Flop Online Store account or by following the link provided in the shipping confirmation email.

5. Delivery Timeframes: a. Delivery times will vary depending on the shipping method chosen and your location. b. Standard shipping typically takes 3-7 business days for delivery. c. Expedited shipping usually takes 1-3 business days for delivery. d. Please note that these timeframes are estimates, and unexpected delays may occur due to factors beyond our control, such as weather conditions or carrier issues.

6. Order Modifications and Address Changes: a. Once an order is placed, any modifications or changes, including address changes, may not be possible after a certain point in the processing cycle. b. We strongly recommend reviewing your order details carefully before finalizing your purchase to ensure accuracy.

7. Undeliverable Packages: a. In the event that a package is undeliverable due to an incorrect or incomplete address provided by the customer, refusal of the package, or failure to pick up the package from a carrier facility within the specified time, it may be returned to us. b. If a package is returned to us as undeliverable, we will contact you to arrange for reshipment. Additional shipping fees may apply.

8. Lost or Damaged Packages: a. We take great care to ensure that your orders are properly packaged and protected. However, in the rare event of a lost or damaged package during transit, please contact our customer support team within 48 hours of receiving your order. b. We will work with the shipping carrier to resolve the issue and, if necessary, initiate a claim on your behalf.

9. Customer Support: If you have any questions, concerns, or need assistance regarding your order or our shipping policy, please don't hesitate to contact our customer support team. We are here to help and will respond to your inquiries as soon as possible.

Please note that this shipping policy is subject to change without prior notice. We recommend reviewing the policy periodically to stay informed about any updates.

Thank you for choosing Rusher's Flip Flop Online Store